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Hospitals have
become unfriendly places for patients to be in…rushed, harried
staff simply doesn’t have the time to provide the personal
touch anymore…or can we? Satisfied patients
refer their friends, return for repeat procedures, and don’t
sue us. But how do we satisfy our patients? In this presentation,
we will discuss the Spa Hospital technique of addressing our patients’
needs with low or no cost techniques adapted from those used at
spas. Attention will also be given to reception and departure from
unit, patient privacy concerns, and their lasting impression. Medical
and scientific literature supporting these techniques will be analyzed.
You will discover how to:
“Dr. Raymond
needs to give this fabulous presentation to every M.D., nurse, and
technician… She definitely thinks “outside the box!!” “Stimulating;
thought provoking; exciting” “We’ve
been working on way to increase patient satisfaction, I can hardly
wait to try some of your ideas.” “A new
approach to patient care, full of information, alternative techniques
and humor….2 thumbs up!!”
CME/CEU Create
your Spa Hospitality Course Description and Objective Form Create your
Spa Hospital 1 hr Introduction to Create Your Spa Hospitality Course (PDF)
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About Dr. Raymond • Speaking Topics • Articles • The Sanity Store • Sensational Free Stuff Subscribe to Passionate Health Care Newsletter Subscribe to Your Health Choice Newsletter Patricia L. Raymond, MD FACP FACG 757-547-0368 • 757-547-7727(Fax) • PLRaymond at RxForSanity.com All Rights Reserved. © 2007 Patricia L. Raymond |
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